1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Company Name (if applicable)
• Payment Information (processed securely through third-party payment providers)
• Order History
• Account Login Information

Design & Print Files

When placing an order, you may upload artwork, logos, images, documents, or other design files necessary for printing your products.

Technical Information

We automatically collect certain information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Manufacture customized printed products
• Deliver products
• Process payments
• Provide customer support
• Communicate regarding your orders
• Improve our website and services
• Prevent fraud and unauthorized activity
• Send promotional emails (only if you opt in)
• Meet legal and regulatory requirements

3. Payment Information

Fresh X Prints does not store your complete credit or debit card information.

Payments are securely processed through trusted third-party payment providers using industry-standard encryption.

4. Uploaded Artwork & Design Files

Any artwork, logos, graphics, or files uploaded by customers are used solely for producing ordered products.

Customers are responsible for ensuring they have the legal rights to use any uploaded content.

Fresh X Prints is not liable for copyright or trademark infringement resulting from customer-submitted artwork.

5. Cookies

Our website uses cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Measure marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Sharing Your Information

We do not sell your personal information.

We may share information only with trusted third parties including:

• Payment processors
• Shipping and courier companies
• Website hosting providers
• Marketing service providers
• Analytics providers
• Legal authorities when required by law

These partners only receive the information necessary to perform their services.

7. Data Security

We use appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, misuse, or alteration.

While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.

8. Marketing Communications

If you subscribe to our newsletter, we may send promotional emails regarding:

• Special offers
• Discounts
• New products
• Company updates

You may unsubscribe at any time using the unsubscribe link included in our emails.

9. Third-Party Services

Our website may include links to third-party websites or integrate services such as:

• Payment gateways
• Social media platforms
• Shipping providers
• Google Analytics

We are not responsible for the privacy practices of these third-party websites or services.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Request information about how your data is used

To exercise these rights, please contact us using the details below.

12. Data Retention

We retain personal information only for as long as necessary to:

• Complete orders
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce our policies

Afterward, information is securely deleted or anonymized.

13. International Users

Fresh X Prints operates in Canada.

If you access our website from another country, your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

Continued use of our website after changes indicates your acceptance of the revised policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Fresh X Prints

Website: https://freshxprintsfxp.com/

Email: support@freshxprintsfxp.com

Phone: 8337084380

Address: 11 Lochern Rd, London, ON, N5Z4L5